Who has the WORST Customer Service?

Samsung vs OnePlus, Huawei, Xiaomi, Blackberry, OPPO, Vivo, Apple. Let's see which tech company has the best and worst Customer Support!
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Disclaimer: All the faces of people used in this video to represent employees are purely stock footage and picked randomly based on apparent gender.

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  • Has anyone had any particularly good / bad experiences with Tech Customer Service? I'd love to know! 😁 To see one of the worst Tech Scams in existence: ar-too.com/my/fydyw/2521mYB0l6J4z5Q.html To learn all about Crypto for a complete beginner: ar-too.com/my/fydyw/1ou0m6prtnh7o60.html

    MrwhosethebossMrwhosetheboss5 أشهر قبل
    • Please Gift me an iPhone 🙏🇵🇭🇵🇭

      markk astillamarkk astilla27 أيام قبل
    • You are One of those people

      Steven JonesSteven Jonesأشهر قبل
    • Many yrs back I had this first Samsung galaxy phone. It’s headphones didn’t work right out of the box - getting them replaced took 4 months. Then in month 6, the touch screen partially stopped working - it worked everywhere except when I dialled a phone number - the keys 7 8 9 didn’t work. They fixed it in warranty but same issue again after couple of weeks. So sent the phone back, got it fixed and it started working. Two months later, same issue again and this time they simply denied fixing the issue. Had to escalate the complaint to get it fixed again. However, after this the key 8 never worked. Fed up of this, I ended up selling it for peanuts. Got a used Nokia phone after this and it worked for many years after that.

      s ps pأشهر قبل
    • Hi

      DiiDiiأشهر قبل
    • First

      ASNA NAVASASNA NAVASأشهر قبل
  • 4:43 was great

    CRSxNINJACRSxNINJA16 دقائق قبل
  • Samsung of the best

    Sherzod SaydullayevSherzod Saydullayev2 ساعات قبل
  • As someone who works as a quality control person in a call centre, listening to this makes my blood boil 🤣

    Foxy FoureyeFoxy Foureye11 ساعات قبل
  • 4:4 Ash hahahahahahahaha

    Benedict ContaweBenedict Contawe15 ساعات قبل
  • Manz low key got Rick rolled

    XAYPHRXAYPHR15 ساعات قبل
  • Samsung did not end the call though- it said call failed😭

    Bluu.Berry.Pai.Bluu.Berry.Pai.18 ساعات قبل
  • Omg that's awful. Good thing Portuguese is only spoken in few places, we've got a natural barrier for stupid.

    C. PortoC. Porto19 ساعات قبل
  • Why does the oppo's music sounds like Twice's alcohol free

    ✨bLOby✨✨bLOby✨20 ساعات قبل
  • he giving hints to the support agents is like my mom giving hints with my homework.:)))

    AC STUDIOSAC STUDIOSأيام قبل
  • I work in BPO and our job is to handle ckncerns like this over the phone. As per watching the video I conclude base on my personal experience too that it is not technically the company itself. It's about how the representative should identify the issue or concern to get into the bottom of it and provide exact or appropriate resolution. Just proper positioning of probing questions.

    john rey lagadonjohn rey lagadonأيام قبل
  • I've worked in the tech business for the past 45 years. Having to call EVERY SINGLE TECH CUSTOMER SUPPORT at one point or another. The absolute WORST customer support I've ever encountered was from Hitachi.

    Michael AntonioMichael Antonioأيام قبل
  • phone roller in a mutsheLL

    Aster AmahizioneAster Amahizioneأيام قبل
  • it will take me a hour to keep up with fact that someone called me for this

    shantanu urgundeshantanu urgunde2 أيام قبل
  • While all companies deserted him the chinese ones were quick and didn't let him down

    HeyItzLightningHeyItzLightning2 أيام قبل
  • the viewers had been rickrolled

    Hari Prasad BHari Prasad B2 أيام قبل
  • Imagine if Samsung sees this

    Funtime with AnshulaFuntime with Anshula2 أيام قبل
  • i like how the one lus guy just went to a concert lol

    Veer ShahVeer Shah2 أيام قبل
  • on samsung it didnt say call ended it said call failed so it coulda been an acctident

    Manca V.Manca V.2 أيام قبل
  • 2:49 The party at the oneplus customer service made me laugh XD

    Mr. ModrobulvusMr. Modrobulvus2 أيام قبل
  • 10:10 I live in Germany and it feels like the german Apple support is way more „competent“ when I had a problem.

    xXMelonpro91XxxXMelonpro91Xx2 أيام قبل
  • It's a great video and were asking basic question with a bit of twist but how a support service works it route you to some new or if lucky get to someone who's skillfully able resolve your issue. It's a random thing depending on the hiring and training on the part of the company. But I think you know this already so 👍

    sachin9131sachin91313 أيام قبل
  • Your Actually Getting Rickrolled

    Scott StarrsScott Starrs3 أيام قبل
  • Oneplus support 2018: send to china. Yeah..No! i gave android a try 😂

    Alain PfaeffliAlain Pfaeffli3 أيام قبل
  • in the apple uk support was very good for me,i had a very old imac (2004 i think)that i used for music and this was in 2020,they tried very well to help me,all of the stuff they listed would’ve worked if some of the stuff wasnt greyed out,they ended up sending me an email that was very informative

    Miles SZJMiles SZJ3 أيام قبل
  • was i the only one who thought oppo’s hold music was twice alcohol free

    Cristie EpuriCristie Epuri3 أيام قبل
  • MrYOURtheboss✅

    Coco’s worldCoco’s world4 أيام قبل
  • Ilysm

    Coco’s worldCoco’s world4 أيام قبل
  • Turned out to be ASUS they trying to cover up the ramdump problem

    CubE PCubE P4 أيام قبل
  • hello milo time stamp 4:39

    amazedguineapigsamazedguineapigs4 أيام قبل
  • 7:24😂

    Sudair AhmadSudair Ahmad4 أيام قبل
  • The Rick Astley email address got me laughing and rolling. Lmao! 😂😂😂😂🤣🤣🤣🤣

    The Broke TravellerThe Broke Traveller4 أيام قبل
  • most times on other customer support websites like on games and u select any apple product it just says “Enter your iTunes”

    Rohan Being ObliberatedRohan Being Obliberated4 أيام قبل
  • And i love huawei and Xiamoi, i think, both are the same hahaha

    x ZareX xx ZareX x5 أيام قبل
  • 10:31 I cringed and laughed at this

    YellowCyanXYYellowCyanXY5 أيام قبل
  • Wow apple I’m so disappointed ☹️

    Mr XMr X5 أيام قبل
  • my father works in huawei

    Joshiv YoJoshiv Yo6 أيام قبل
  • Well we can all agree that Apple Support on the internet is the best ‘support’ out there.

    Tomas PlunksnisTomas Plunksnis6 أيام قبل
  • Mr.whose is so funny love your videos

    Zikhona MaphangaZikhona Maphanga6 أيام قبل
  • The reason why the calls take around ten minutes is because they have certain guidelines to go through otherwise the company gets on their back riding them to the sunset. Also the noise might just be construction as people are working from home.

    SrinivasSrinivas7 أيام قبل
  • I got the iPhone 13 pro max in white 128gb and did an unboxing video on my channel! Absolutely love this phone. I also did a Spigen clear glitter case unboxing and try on, this is a great case if anyone is wanting a clear but slimming case for the 13 pro max.

    itsnicoletianaitsnicoletiana7 أيام قبل
  • I heard the Filipino accent for Samsung and Xiaomi. Not sure tho

    faeriexhaevenfaeriexhaeven7 أيام قبل
  • Holy shit i didnt actually think samsung would be that bad maube because you use the call one? Last time i had to contact them is through the Samsung Member apps which is a lot better since they fixed my problem less than 15 minutes in

    GlassTuber Studio'sGlassTuber Studio's7 أيام قبل
  • HTC?

    المنتصر ابوبكرالمنتصر ابوبكر8 أيام قبل
  • oh my god lmao they were playing alcohol free by twice in the oppo one lol

    lissylissy8 أيام قبل
  • As an apple customer, it suited your personality not knowing how charging works

    Ningguang's Personal Chair and BedsheetNingguang's Personal Chair and Bedsheet8 أيام قبل
  • I have an oppo Reno 2f and its screen had issues and the oppo costumer care is amazing and replaced it for free

    Abhijith krishnaAbhijith krishna8 أيام قبل
  • This guy is more addicted to Rick Astley than those friends who spam rick rolls in discord

    kolivarshakolivarsha8 أيام قبل
  • you should of done a foreign accent for mrwhoseuncle

    kaiden Griffin Blakekaiden Griffin Blake8 أيام قبل
  • The Samsung Rep was definitely Filipino. Hahaha

    Earl Wynn CasañasEarl Wynn Casañas8 أيام قبل
  • Based on my experience Samsung is the best. 24/7 live chat on their website 🙂

    UnlockBootUnlockBoot8 أيام قبل
  • I don't think he was fair with Samsung.

    TRUTHLIBERTY&JUSTICE4ALLTRUTHLIBERTY&JUSTICE4ALL8 أيام قبل
  • Loved one plus customer support as well

    Toshima SaxenaToshima Saxena8 أيام قبل
  • *ITS VIVO TIME :)*

    ValeruaBaddieValeruaBaddie8 أيام قبل
  • I think apple usually get problems where there iPhones get disabled so that’s why the guy wanted to run test because not charging is a very rare question

    Silvercellar869Silvercellar8698 أيام قبل
  • Is it me only or any body else also think that the Samsung and oneplus customer representative are Indians because of there English accent I assume

    paresh kalwaniparesh kalwani9 أيام قبل
  • I like he dress like ash

    Karl AbucejoKarl Abucejo9 أيام قبل
  • The-three years are you okay....

    🕶️ dubsxxshiv 🕶️🕶️ dubsxxshiv 🕶️9 أيام قبل
  • Way too lenient on Apple when they essentially did the same as Blackberry. Also, youre really handicapping them, i believe theyre having a hard time realizing one could be so stupid not to realize a phone needs recharging especially with all the low battery warnings built in. God id hate to work in CS.

    Henry14arsenal2007Henry14arsenal20079 أيام قبل
  • i like how arun was like lowkey rick rolling each company by using the lyrics to the song xDDDDDDD

    Munjin Chowdhury (hobby channel)Munjin Chowdhury (hobby channel)9 أيام قبل
  • Why was Motorola not included?

    Angela SAngela S9 أيام قبل
  • rick astley joke in avery video

    gr shark gamergr shark gamer10 أيام قبل
  • I thinks hes a big fan of rick astley.... ANYWAYS NEVER GONNA GIVE U UPPPP

    CrystalCrystal10 أيام قبل
  • I have a huawei and its very good i love it!

    ExangaExanga10 أيام قبل
  • And where is PassionFruit? :D

    HClashIsTrashHClashIsTrash11 أيام قبل
  • You know a company has the worst possible customer service when they recommend you buying a new phone instead of fixing it, because it would cost the same. -Apple xD

    Emil MarinovEmil Marinov11 أيام قبل
  • I expected that Xiaomi is going to be one of the best but Huawei?

    nytr 97nytr 9711 أيام قبل
  • I am surprised he asks them such a stupid questions and criticizes them for a problem people don't even see as a problem and expects them to recognise it immediately.

    Shashank devineniShashank devineni11 أيام قبل
  • Xiaomi no is

    Humayl KhanHumayl Khan11 أيام قبل
  • Now that AR-too has removed dislikes I think It would be a good idea to post a comment that says like this comment if you dislike the video then pin it I will post this comment everywhere until dislikes are back or until it is a common thing to do that

    blue gamer5blue gamer511 أيام قبل
  • Rlly just recommend if you can to contact your service provider...had best service with them

    DIONOND GIRLDIONOND GIRL11 أيام قبل
  • Now call different countries emergency services and see how they react to a "problem"

    Philip CalvinPhilip Calvin11 أيام قبل
  • this is the video that introduced me to mrwhosetheboss

    Avi SharmaAvi Sharma11 أيام قبل
  • Andaming Pinoy cc agent ah hahaha

    Danjiro XDDanjiro XD12 أيام قبل
  • Where is micromax, lava and techno

    Ankan MalikAnkan Malik12 أيام قبل
  • i knew it from the bigining

    Vinuga KisathVinuga Kisath12 أيام قبل
  • The question was itself very complicated. Unless u r zero in tech, everyone knows about battery draining. It's inevitable. So,maybe it's hard for many to see this as a real issue.

    Kaushik RajKaushik Raj13 أيام قبل
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    • Winner's Contact admin Whatapp only...

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  • Apple customer service is one I don’t have the “oh no… I have to call them” moment with. Samsung is the polar opposite, especially when it’s a repair/warranty related thing. Samsung has been known for terrible customer service, not from its people but rather how much of a shit storm the structure of it is (blame corporate).

    [][]13 أيام قبل
    • Plus I Open bracket VI I II Close bracket II V V VII Vll Zero VII....***

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    • Winner's Contact admin Whatapp only...

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  • I’m confused how has no one notice he is calling ON a phone when its out of battery

    IssacSomthenIssacSomthen13 أيام قبل
    • Plus I Open bracket VI I II Close bracket II V V VII Vll Zero VII....***

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    • Winner's Contact admin Whatapp only...

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  • Xiaomi Support sounds like a Filipino

    Bal_YTBal_YT14 أيام قبل
    • Plus I Open bracket VI I II Close bracket II V V VII Vll Zero VII....***

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    • Winner's Contact admin Whatapp only...

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  • a real test would be if your new phone isn't working. Will they repair it or refuse it

    Da MichlDa Michl14 أيام قبل
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  • this test is so stupid! I also wouldn't know what you want from me if someone is too stupid to charge their phone😂

    Da MichlDa Michl14 أيام قبل
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  • This is gold 🤣

    ItzEdwinItzEdwin14 أيام قبل
    • Plus I Open bracket VI I II Close bracket II V V VII Vll Zero VII....***

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    • Winner's Contact admin Whatapp only...

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  • Apple UK is not convinient. In our country Apple Customer Service it is perfect (Turkey)

    Sarp GünaydınSarp Günaydın14 أيام قبل
    • Plus I Open bracket VI I II Close bracket II V V VII Vll Zero VII....***

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  • common sense can not be found with most people.

    Grumbel BumbelGrumbel Bumbel14 أيام قبل
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  • Microsoft has the most terrible customer support. Because it doesn't exist.

    Grumbel BumbelGrumbel Bumbel14 أيام قبل
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    • Winner's Contact admin Whatapp only...

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  • You were really generous giving apple 2.5 stars for that

    Christian MooreChristian Moore14 أيام قبل
  • 6:22 THEY'RE PLAYING ALCOHOL-FREE BY TWICE LMAO

    moon18.6ymoon18.6y14 أيام قبل
  • Worked for Apple myself, but never owned any of their products. I must say that when I bought an iPad for someone else and there was a delay in delivery earlier this year, they were extremely helpful over the phone. I called them in Denmark and they all spoke English (normal for Denmark), they were super friendly, emailed me all the further updates on a regular basis, and even contacted me later to tell me that my delivery was on its way. Having said that, there is no way I am ever going to buy anything from Apple for myself.

    FlamdringFlamdring14 أيام قبل
  • Daft Samsung are always the best

    McKenzie podmore 13McKenzie podmore 1314 أيام قبل
  • The BEST Smartphones of 2021! (END OF Year)

    Mazedaar FilmsMazedaar Films15 أيام قبل
  • No one: The oneplus guy: (Peter Griffin chokes on marshmallow glitch)

    DatChernobylGuyDatChernobylGuy15 أيام قبل
  • xiaomi lady is filipino just by telling the accent

    Wraizer Estrella 3.0 ModsWraizer Estrella 3.0 Mods15 أيام قبل
  • I'd like to bring attention to a brand called TCL to you. Out of the box the phone is packed full with the most suspicious apps. The only way to contact them is through there web page support. However this doesn't even work. You go through it all and get a error message at the end.

    damiandamian15 أيام قبل
  • Try PayPal it horrible

    anikanbounty97anikanbounty9715 أيام قبل
  • Well rip those aren't in usa

    anikanbounty97anikanbounty9715 أيام قبل
  • He wanted you to factory reset phone

    anikanbounty97anikanbounty9715 أيام قبل
  • All customer service is horrible

    anikanbounty97anikanbounty9715 أيام قبل
  • Also it says I will get someone to help with your IPHONE and then says what apple product are you talking about

    Mary HarrisonMary Harrison15 أيام قبل
  • I loke like how the apple robot has an Irish accent

    Mary HarrisonMary Harrison15 أيام قبل